Resolved -
This incident has been resolved. All Hubbl performance and functionality has returned to normal.
Jul 23, 16:05 PDT
Monitoring -
Our technology partner Tableau has implemented a fix for the issue, and we are monitoring the results. Scan completion times should be returning to normal for all scans.
Jul 23, 13:53 PDT
Update -
Our technology partner Tableau continues to work on a resolution to this issue. Scans will continue to complete successfully but at a slower pace than normal.
Jul 16, 17:00 PDT
Identified -
The issue has been identified and we are working with our technology partner Tableau to determine a fix.
Jul 16, 10:49 PDT
Investigating -
We are currently investigating an issue where there is a delay in scans being marked completed. The issue does not impact the scan data itself, but does prevent scans from being viewed. We apologize for the inconvenience and will provide more information once available.
Jul 16, 09:49 PDT